PRIVACY POLICY & TERMS OF SERVICE
Last Updated: 12/10/2024
1. INTRODUCTION
This document combines our Privacy Policy and Terms of Service for Original Triad Door Company, Inc. (“Company,” “we,” “us,” or “our”). By using our website or services, you agree to these terms and privacy practices.
2. KEY POINTS
- We collect only necessary information to provide our services
- We protect your information using industry-standard security measures
- We never sell your personal information
- You must be 18 or older to use our services
- We may contact you via phone, email, or text messages if you consent
3. INFORMATION WE COLLECT
3.1 Information You Provide
- Name and contact information
- Project details and preferences
- Communication history
- Payment information when applicable
3.2 Automatically Collected Information
- Device and browser information
- IP address
- Website usage data
- Cookies and similar technologies
4. HOW WE USE YOUR INFORMATION
- To provide and improve our services
- To communicate with you about your projects
- To send marketing communications (with consent)
- To maintain security and prevent fraud
- To comply with legal obligations
5. COMMUNICATIONS AND MESSAGING
5.1 General Communication Consent
When you provide your contact information, you consent to receive:
- Phone calls about your projects
- Email communications
- Marketing materials (unless you opt-out)
5.2 Text Message Communications
Consent and Opt-In
- When you provide your phone number through our website forms or otherwise opt-in, you expressly consent to receive recurring text messages from us
- We use automated technology for text communications
- Message frequency varies based on your service needs and interactions
- Standard message and data rates may apply
- Consent is not required for purchases
Text Message Content
We may send texts regarding:
- Appointment confirmations
- Service updates
- Project information
- Marketing messages (if you’ve consented)
- Important announcements
How to Opt-Out of Texts
You can stop receiving text messages at any time by:
- Replying “STOP” to any text from us
- Calling us at (336) 203-7621
- Emailing us with your opt-out request
[Rest of sections 6-11 remain the same as in previous version]
